Can’t install/run ArtRage Touch from Windows App Store

Can’t install or run ArtRage Touch from the Windows App Store

If you are having problems installing or accessing ArtRage Touch, this is usually due to a licence or connection problem between your computer and the Windows App Store. Unfortunately, we can’t help directly with most of these issues, but there are a few steps that we can suggest to fix this.

Check Connection

  1. Check that your device is connected to the internet properly.
  2. If you are connecting through a proxy or have an antivirus program active, it may interfere with the connection. Try disabling it and attempting to install or run ArtRage Touch again.


Clear the Windows Store Cache

  1. Swipe in from the right edge of the screen, and then tap Search. (If you’re using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)
  2. Enter run in the search box, and then tap or click Run.
  3. Enter wsreset.exe in the Run command and then tap or click OK.


Sync app licenses

If a license for an app is out of sync with the license installed on your PC, the app might not work. To sync your app licenses, follow these steps:

  1. On the Start screen, tap or click Store to open the Windows Store.
  2. Swipe in from the right edge of the screen, and then tap Settings. (If you’re using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)
  3. Tap or click App updates.
  4. Tap or click Sync licenses.


Run the Microsoft App Troubleshooter

The Microsoft App Troubleshooter is a small program that should automatically fix most common issues with the app, store or your account.

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