Missing Serial After Online Purchase

I just bought ArtRage and I haven’t received a serial number!

If you purchased ArtRage online through our website then you should receive a purchase confirmation emailing containing a direct download link and a serial number for ArtRage from our store (via Avangate).

If you have purchased the desktop version, there are download links for Windows and Mac OS X and a single serial number you can use on either or both.

If you did not receive a purchase email at all or deleted it

If you do not see an email from us at all, the first thing to do is check your spam folder.

If it’s not there, then give it a couple of hours. Normally it should be received within a few minutes, but in a few rare cases the email delivery could be delayed.

However, if it was blocked from ever reaching you, or if it has since been deleted, contact us directly via our Support form. We will be able to look your purchase details up if you provide the email that you purchased with (or your postal address).

You do not need the download link in the email to install ArtRage, as you can register the serial in our Members Area and download the latest version whenever you wish.

Also See: How do I register my copy of ArtRage?

If you did not purchase ArtRage directly from us, then see How do I find out what my serial number is?

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