Missing Serial After Online Purchase

I just bought ArtRage and I haven’t received a serial number!

If you purchased ArtRage online through our website then you should receive a purchase confirmation emailing containing a direct download link and a serial number for ArtRage from our store.

There are separate emails for Windows and Mac OS X and you should receive both. Unfortunately, due to the way the store works, the serial number will only be in the Windows email.

If you do not see your serial, check both emails.

If you did not receive a purchase email at all or deleted it

If you do not see an email from us at all, the first thing to do is check your spam folder. However, if it was blocked from ever reaching you, or if it has since been deleted, contact us directly via our Support form. We will be able to look your purchase details up if you provide the email that you purchased with (or your postal address).

You do not need the download link in the email to install ArtRage, as you can register the serial in our Members Area and download the latest version whenever you wish.

Also See: How do I register my copy of ArtRage?

If you did not purchase ArtRage directly from us, then see How do I find out what my serial number is?

Category: Serial Numbers for ArtRage Desktop Editions
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