FAQs

ArtRage Background 4 ArtRage Tools Overlay

Frequently Asked Questions

ArtRage painting files can be opened with any current version of the product. If you open a painting file that contains features your version does not support, those layers will not be available.

There are three different ways to import a photograph as paint to work on directly in the iPad app.

1. Start a new painting from an imported photo.

To do this, go to the Gallery view, click the ‘+’ symbol in the top right, and choose ‘Import Image’. This will automatically create a new image as close to the size of the imported image that ArtRage supports (the max size is 2048×2048).

2. Import a photo into a layer in your current painting.

Open the Layers menu, and tap the cog symbol right at the top (the one for ALL layers). Choose ‘Import Layer’.

3. Copy/paste from the iOS clipboard.

If you have copy an image to the iOS clipboard elsewhere (e.g. if you tap the ‘upload’ arrow on a photo in the gallery, one of the options is ‘Copy’), you can then Paste it as a new layer in ArtRage. This is in the same place as ‘Import Layer’ – open Layers > tap the cog symbol at the top > choose ‘Paste from iOS Clipboard’.

How can I rescue a PTG painting that won’t open in ArtRage?

If you receive an error message and are unable to open a PTG file, then it probably means that your ArtRage painting was were corrupted at some point. Damaged PTG files usually result from interrupted saves (for example, if the computer shuts down or ArtRage crashes). We will do our best to help troubleshoot the source of ArtRage errors, but usually cannot fix corrupted or partial files.

However, if you can see the image thumbnail then that means that the PNG preview image is intact. If you use File > Import Image File to open the damaged files, then it will import the PNG thumbnail.

This PNG file is the full size of your painting and high quality. It won’t rescue your layers or other paint information, but it will give you something to work with.

Backup Save Files

If crashes happen frequently for any reason, or you are working on an important painting, we recommend turning on the Store Backup Files option. You can find it by going to Edit > ArtRage Preferences > Advanced > Store Backup Files.

Adjust the slider to the number of backups you would like to keep.

Important: This function does not save a duplicate file. Instead, it keeps a history of previous saved versions.

Every time you save, it will delete the oldest backup file, and save the latest changes as a separate file, so if you have made important changes, save twice to update the older back up and the file you are actually working on.

How to share paintings from the iPad

Can I transfer between the iPad and the desktop version of ArtRage?
You certainly can transfer to and from the iPad. The iPad has a range of export options in three image formats (JPG, PNG, PTG).

Choose the Export menu (the small arrow in the centre of the bottom menu bar) while in the gallery view to access the options.

  1. Send to the iPad ‘My Photos’ Folder (JPG)
  2. Send to iTunes (JPG or PNG)
  3. Email it from the iPad (JPG, PNG, PTG)
  4. Upload it to the internet directly by connecting to a supported app
    • Submit it to DeviantART (JPG)
    • Share it on Facebook (JPG)
    • Export it to online storage apps: DeviantART St.ash, Dropbox, Creative Cloud (PTG, JPG, PNG)
  5. Print Painting (your iPad will need to be connected to a printer)


If you are trying to work on a painting across both the iPad and the desktop, you have two more options:

  1. Record a Script on the iPad and play it back on the computer.
    • You will need to start the script recording when you are creating the painting (in the canvas settings). You can only play it back on the desktop, but you can replay it as often as you need to, and stop it at any point.
    • Exporting a script will appear as an option in the Export menu if a Script is available.
  2. Transfer files in and out of the iPad using iTunes (You can move files onto the iPad as well with iTunes).


About the file types:

  • PTG is the ArtRage proprietary file type. This file will contain all the layers, depth and paint effects from your painting. You can import a different image file to work on, but it will not have layers or any of the special effects.
  • JPG is the smallest file type and the most suitable to share online. If you edit JPEGs, you will lose a small amount of quality.
  • PNG is the best file type if you wish to continue editing the painting in other programs.


There is a diagram of the various export options here: Exportable File Types for the iPad

Opening PTG files in a different version of ArtRage

Yes. All versions of ArtRage, including the iPad and the Demo, create PTG files and can open and edit these. So any paintings you create in one version (e.g. the Demo) can be continued with another version (e.g. the iPad or ArtRage 4).

Note: If you import an extremely large painting to the iPad, then you may run out of memory.

Access iPad paintings

You can find your ArtRage files in iTunes by accessing the app directly through iTunes.

  1. Launch iTunes.
  2. Connect your iPad to your computer with the USB dock cable.
  3. Select your iPad from the Devices list in the iTunes Library column, then click the Apps tab.
  4. Now scroll to the bottom of the iTunes window to see the File Sharing area.
  5. Select ‘ArtRage’. You will see a list of files appear in the right hand window. You can transfer files in and out of this folder.
  6. Your ‘Exported to iTunes’ files will appear in the list as JPEG or PNG versions.


Notes:

  • iTunes is currently the only way to add PTG files to the iPad.
  • “Export to iTunes” simply creates a PNG or JPEG copy that you can access via iTunes, it does not actually ‘send’ it anywhere.
  • There is a diagram of the various export options here: Exportable File Types from ArtRage for iPad

Load More

← FAQs