FAQs

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Frequently Asked Questions

ArtRage painting files can be opened with any current version of the product. If you open a painting file that contains features your version does not support, those layers will not be available.

There are three different ways to import a photograph as paint to work on directly in the iPad app.

1. Start a new painting from an imported photo.

To do this, go to the Gallery view, click the ‘+’ symbol in the top right, and choose ‘Import Image’. This will automatically create a new image as close to the size of the imported image that ArtRage supports (the max size is 2048×2048).

2. Import a photo into a layer in your current painting.

Open the Layers menu, and tap the cog symbol right at the top (the one for ALL layers). Choose ‘Import Layer’.

3. Copy/paste from the iOS clipboard.

If you have copy an image to the iOS clipboard elsewhere (e.g. if you tap the ‘upload’ arrow on a photo in the gallery, one of the options is ‘Copy’), you can then Paste it as a new layer in ArtRage. This is in the same place as ‘Import Layer’ – open Layers > tap the cog symbol at the top > choose ‘Paste from iOS Clipboard’.

How do I reduce the amount of memory my paintings use while painting?

ArtRage is a very memory intensive program, due to the number of calculations involved in creating realistic paint, and the many options you can turn on while painting. If you find that ArtRage is slowing down significantly at larger sizes, there are a few things you can do to free up memory and speed up the painting process.

  • Paint at a smaller canvas size
  • Reduce the number of layers (for example, by merging layers once you have finished with them)
  • Remove unused References, Scraps, Tracing images
  • Use smaller files for the References and Tracing images
  • Avoid memory intensive tools, such as Transform and the largest sizes of certain tools (Soft Blend palette knife, Watercolors).

Eye Symbol – Hidden Layer

If you are seeing strange eye or “sickle” symbol in the middle of your screen and are unable to paint, then you are trying to paint on a hidden layer.

You can “unhide” or delete this layer, or select a different layer by going to the Layers menu down the bottom. Look for the layer you are currently on (it will be highlighted in green) and tap the little oval symbol next to the canvas preview.

The eye symbol will appear when you try to draw on a hidden layer.  Open the Layers menu down on the right to change this.

The eye symbol will appear when you try to draw on a hidden layer.
Open the Layers menu down on the right to change this.

Open the Layers menu to view your existing layers.  The eye symbol will show you whether a layer is hidden or not.  Tap on it to unhide or hide a layer.

Open the Layers menu to view your existing layers.
The eye symbol will show you whether a layer is hidden or not.
Tap on it to unhide or hide a layer.

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