Frequently Asked Questions
ArtRage for Windows or macOS:
Updates to your version (for example, updating ArtRage 4.0 to 4.5) are provided free of charge from our Member Area. Upgrades to new versions (for example upgrading ArtRage 4 to ArtRage 5) are given an upgrade discount to make the cost of the new version cheaper, this is also provided from our Member Area.
To download the latest version of your software our claim an upgrade discount please follow these steps:
- Make sure you have created a Member Area Account. Click here for more information on how to do this.
- Make sure you have Registered your ArtRage Serial Number. Click here for more information on how to do this.
Once you have followed those steps, check that your current product is listed on your Profile page then you can move on to the next step.
To Download Updates:
To update to the latest version of your product click the Download button next to its entry on your Profile Page. That will provide you with options such as downloading for Windows or macOS. Select the appropriate version and download the software to your computer.
The file you download is an installer file. Locate it on your computer and double click it then follow instructions to install it. Once you have done that, your old version of ArtRage will have been updated to the latest. Note that any custom content you made such as tool presets and stencils, and your saved paintings will not be harmed by this update process.
To Purchase an Upgrade:
To purchase an upgrade to a new version of ArtRage click the Upgrade button next to your current version on your Profile Page. This will assign you an upgrade coupon and a popup will appear with an Upgrade button that you can click to confirm that you wish to proceed. Click this and you will be taken to the online store with your discount coupon applied to the new product price.
When you complete your purchase the store will email you a new Serial Number and download links for the new product. Download the product to your computer and double click the installation file to install it.
If you see a note next to your product on the Profile Page indicating that your Coupon has ‘already been claimed’ please contact our Customer Support as this message usually indicates that an older coupon was claimed but not used before we adjusted our systems, and we should be able to assist.
ArtRage for iOS or Android:
Updates to the latest version of your App on iOS or Android are handled by the store you downloaded the app from. Return there and you should be able to download the latest version of the product.
Unfortunately we do not have access to the download systems of those stores so if you have problems downloading, or if it looks like you need to purchase the App again when you have already purchased it, please contact customer support for the store, they should be able to help you solve the problem.
How do I update ArtRage to the latest version?
Incremental updates are provided freely from time to time for our products. The latest versions may contain bug fixes and/or enhancements, etc.
To download updates you will need to register an account with us at //members.artrage.com unless you are using a mobile iOS version or bought your copy of ArtRage through Steam. Both of these install updates automatically through iTunes and Steam and cannot be registered in the Member Area. All other desktop editions can be registered normally.
There is an internal update check in ArtRage. If you leave this on, the pop up News Panel will inform you if there is a new version, and provide a button to link to the Member Area.
If you have turned the update check off, you can perform it manually through the Help menu.
Select ‘Help > Check For Updates’ from the menus inside the product.
ArtRage Studio / Studio Pro
Select ‘Help > ArtRage News and Updates’ from the menus inside the product.
To update ArtRage, open ArtRage’s Help menu and click on ‘Check for updates online’.
The old internal update system on ArtRage 2 does not work with our current website. You can download the latest version of ArtRage directly from //members.artrage.com.
ArtRage 2 is an old product. The latest version is 2.6, and there are unlikely to be any future updates.
I have a previous version of ArtRage, do I get a discount if upgrading
Owners of previous versions of ArtRage including ArtRage 2, ArtRage Studio, Studio Pro, and ArtRage 4 are eligible for a discount on upgrading to the latest version of ArtRage.
For more information, see ArtRage Upgrades.