Purchase Questions

ArtRage News
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Can I transfer or get a refund for an app store purchase?

Can I get a refund? I don't want the app anymore.The Google Play Store allows you to refund your purchase automatically within the first fifteen minutes, and we can refund purchases if you have a problem with your product (although not if you just got bored with the app), but we are unable to directly refund purchases made through GALAXY Apps or iTunes. You will need to contact the individual store support directly.If you are having a specific issue with your ...
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ArtRage as Bundled Software

ArtRage as Bundled SoftwareArtRage comes along with the purchase of a number of devices, such as Wacom tablets, Surface Pro Tablets, Adesso Cybertablets and Sony VAIO laptops. We do not have direct control over how ArtRage is packaged, which the specific devices the retailer bundles ArtRage with, but all the possible devices are fully compatible with ArtRage (barring unusual software configurations, bugs, or out of date drivers).You can learn more about ArtRage as bundled software here.
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Purchasing for both Windows and Mac?

I have OSX and Windows, do I need to buy a copy for each platform? ArtRage can be purchased for both Windows & OS X - providing you with one serial key, but two download files depending on what version you wish to use.Your ArtRage license is for a single user, but if you wish to install on more than one platform for your own use you can register your key in the Member Area and download the installer for any of ...
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ArtRage Deluxe on DVD delivery?

I purchased ArtRage Deluxe on DVD but haven't received the package Ambient Design Ltd. does not have purchase information for any version of ArtRage Deluxe as sales are handled entirely by the external vendor. If you need information on a purchase of ArtRage Deluxe please contact the vendor or visit the publisher's support page at http://www.smithmicro.com/support
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Purchased ArtRage download details?

I purchased ArtRage but I haven't received any download info After you complete your purchase of ArtRage from our online store, you should see download links displayed for Windows and OS X. Click the download link for your operating system to download the ArtRage installer. If you have closed the page, the online store also sends you an email with your serial number and download links for ArtRage. Click the link in the email to download the ArtRage installer.If you have any ...