Android – How To Access Your Old Files

Due to changes in Google’s Android file security policies ArtRage is now required to store your paintings in secure app-internal storage. To import your previous artwork automatically, you can allow ArtRage access to the previous storage location, the ArtRagePaintings folder on your device. Here is what you need to do: From the gallery menu (top […]

Read More…

Nothing happens when I paint

If when you try to paint, nothing is visible:nnCheck the current selected colour at the bottom right and make sure that it’s not set to white.nIf you are using your finger, if you have previously set the app to use only a stylus, this could be the cause. Check your stylus preferences.nnnnIf when you try […]

Read More…

Experiencing Crashes in ArtRage for Android

If you experience a crash while using Artrage for Android, please contact us for assistance so that we can do some troubleshooting with you. When contacting us, please let us know:nnWhat you were doing when the crash occured in as much detail as possiblenWhich version of Artrage for Android you were using ( the free […]

Read More…

Can I make my paintings bigger in Artrage for Android / iOS?

Because ArtRage mobile editions have capped canvas sizes, you may want to create larger images to print from. While it’s possible to export your ArtRage paintings as PNG image files, then resize them on your computer, this is not ideal as there will be some loss of quality.nnInstead, you can record a script of your […]

Read More…

Backing up paintings on iOS devices

When you back up your iOS device using iTunes on a desktop or laptop computer all of the paintings you have created in ArtRage will also be backed up, along with any custom resources such as presets you create. This means that when you restore your device, all your content should also be installed.nnYou can […]

Read More…

Refunds or transfers of ArtRage for iOS or Android

The Google Play Store allows you to refund your purchase automatically within the first fifteen minutes, and we can refund purchases if you have a problem with your product, but we are unable to directly refund purchases made through GALAXY Apps or iTunes. You will need to contact the individual store support directly.nnIf you are […]

Read More…