My serial number is not accepted?

My registration key / serial number is not accepted when I enter it Please note, ArtRage Vitae no longer requires registration keys or serial numbers – the information below applies to ArtRage 6 and earlier. Related Links How do I find out what my serial number is? Asked for Serial Number every time ArtRage starts? […]

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New computer or reinstalled OS?

If I get a new computer or upgrade my operating system and lose ArtRage, can I reinstall it? Yes. You can redownload ArtRage Vitae from the Microsoft or Apple App Stores at any time. If you have an earlier version (ArtRage 6 or earlier), as long as you have the serial number, you can re-download […]

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Forgotten / Incorrect Password?

My Password is incorrect for the Artrage Member Area Please double check that you have typed your password correctly. Passwords are case sensitive, ensure your ‘Caps Lock’ key on the keyboard isn’t on. Ensure that your login email address is also correct and the one you originally signed up on. If you have changed to […]

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Login to Members Area?

How do I login to the Member Area? To login to the Member Area, you will need to have registered. To register with the Member Area: Go to the ArtRage Member Area or by clicking ‘Member Area’ from the ‘Community’ dropdown navigation bar on the ArtRage website. Click the ‘Create Account’ button and follow the […]

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Update password or email address?

How do I change my password / email address? To change any of your personal details log in to our Member Area using your old details and you can edit your details at the top of the page. NB the Member Area is only used for ArtRage 6 and earlier. ArtRage Vitae downloads are handled […]

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Update ArtRage to the latest version?

How do I update ArtRage to the latest version? Incremental updates are provided freely from time to time for our products. The latest versions may contain bug fixes and/or enhancements, etc. If you bought your copy through an App Store or Steam,  updates should be installed automatically.  For older versions, (ArtRage 6 or earlier) to […]

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Wacom Tablet Serial Numbers

Where do I get my serial number for my Wacom tablet? Wacom bundles ArtRage in two different ways: CD-ROM or software download. If it was on a CD, then the serial number should be printed on the CD case. If ArtRage was included as a software download, then there should be a Software Bundle Download […]

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How to recover a damaged ArtRage painting

How can I rescue a PTG painting that won’t open in ArtRage? If you receive an error message and are unable to open a PTG file, then it probably means that your ArtRage painting was were corrupted at some point. Damaged PTG files usually result from interrupted saves (for example, if the computer shuts down […]

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