How to recover a damaged ArtRage painting

How can I rescue a PTG painting that won’t open in ArtRage? If you receive an error message and are unable to open a PTG file, then it probably means that your ArtRage painting was were corrupted at some point. Damaged PTG files usually result from interrupted saves (for example, if the computer shuts down […]

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Problems Registering My Serial in the Member Area

Problems Registering in the Member Area If you are having a problem registering when you attempt to enter your serial number, it is likely to be one of the following issues: I am trying to register ArtRage Vitae ArtRage Vitae no longer requires serial numbers. You should manage this through the App Store where you […]

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No confirmation email from member area

Related FAQs All Member Area/ Log in FAQs How do I find out what my serial number is? Upgrade ArtRage at 50% off If you never receive a confirmation email on sign up You will not be able to log back into your member area account until you have confirmed that you own the email […]

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Can’t draw on ArtRage canvas OR can’t use menus properly

If you can interact with the menus and buttons, but can’t make any marks on the paper, or can draw fine but can’t use the menus properly, then the problem is usually the tablet driver settings. If you are using ArtRage for iPad or ArtRage for Android, make sure that you haven’t set it to […]

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ArtRage crashes with touch or stylus movements on Windows 10

If you’re seeing strange crashes in Windows 10 when you zoom, rotate, or interact with menus (or other random movements of your stylus or touch gestures) then the culprit is probably Press & Hold for Right Click. This is a tablet and touch input setting that can conflict with tablet drivers and software in strange […]

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Can’t Find Serial Number with Intuos Draw Tablet

If you got ArtRage Lite as a free download with your Wacom Intuos Draw tablet, Wacom has changed their registration process and no longer emails the serial out. You should be able to view your ArtRage serial by logging back into their website and looking in the ‚ÄòMy Library‚Äô section. If you’re having problems following […]

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Finding your ArtRage Serial Number

Where you can find your ArtRage Serial Number depends on which version you are using: ArtRage Vitae for Windows or macOS There is no serial number or registration key for ArtRage Vitae. All licensing, downloading, installation and updating is handled automatically by the Windows and Apple Stores. A user can log into their Windows or […]

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Why am I asked to enter my Serial Number whenever I launch ArtRage on Windows?

Normally you should only need to enter your serial number the first time you launch ArtRage. However, if it happens repeatedly, this means that something is preventing ArtRage from storing its serial number information.nnLaunching ArtRage as an administrator should correct this. Browse to your version ArtRage in the start menu and right click it, then […]

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Why does ArtRage say it can only run on a Wacom tablet?

If you are using a older version of ArtRage 2, which came with a Wacom tablet, you may see this error message upon launching the app. Downloading and installing the latest version of Wacom’s tablet software should correct this. We also recommend downloading and installing the latest version of ArtRage 2 ( 2.5.20 ) from […]

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